Before the project began, events and surveys were managed using different tools, which led to inconsistent data, high administration costs and limited evaluation. Microsoft Forms did not offer the necessary flexibility for complex target groups, multilingual questions and the ability to edit responses. In addition, data transfers had to be carried out manually or with a time delay, which meant that evaluations were available late. The company was looking for a solution that would centralize and automate event management, surveys and data analysis and make it much easier for everyone involved. The goal was a platform that would seamlessly map different event types, guest management, flexible question logic and immediately available data.
In order to sustainably standardize event management and survey processes, an end-to-end platform was developed that seamlessly connects events, participant logic, surveys and data analysis. The solution automates previously manual steps, enables multilingual surveys, supports flexible response logic and provides all data in real time. The result is a system that is ideal for both recurring events and complex scenarios.
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