A reporting system was already in place before the project, but it was only based on simple pivot tables. Claims were recorded inconsistently, typing errors in causation made analysis difficult and there were no hierarchical relationships between main orders and individual orders. Production data was only available in overall aggregates – a detailed analysis per order was not possible. The added value of jovoco: With a consolidated data model, inputs were standardized, production data integrated and clear hierarchies established. This made it possible for the first time to analyze causes and hotspots in a targeted manner and provide automated reports for management and the store floor.
In close consultation with the customer, a solution was developed that combines data consolidation, flexible filtering and automated report export – seamlessly embedded in the existing Excel environment and without an additional platform.
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