Secure IT, less effort – setting new standards with M365 and Intune

From central device management and secure authorizations to preparation for NIS2. The result: less operational effort, more security and a scalable IT structure.

Customer

Customer benefits

Technology stack

"With growth came IT challenges - and jovoco had the right answers. Whether rights management, device security or NIS2: everything was structured, relieved and aligned with our goals. For us, this was an important step towards stability and future viability."

Challenges of the customer

In the course of digitalization, the company relied heavily on Microsoft 365 – but without a centrally controlled identity or rights concept. There was a lack of automated security mechanisms, for example for devices, users or file sharing. The associated manual processes led to a high level of internal effort and a high susceptibility to errors. At the same time, only limited IT personnel were available to reliably and securely map the administration. The introduction of a standardized, scalable and compliance-oriented IT operating model was therefore a necessary step.

Our approach

A scalable IT framework was jointly developed to future-proof the company. The focus was on three objectives: relieving the burden on internal resources, increasing the level of security and preparing for future regulatory requirements such as NIS2. Our approach was structured, iterative and closely coordinated with the customer.

Realignment of group and authorization management in M365

After analyzing the existing systems and discussing the target image, a secure and comprehensible rights concept was established. With the help of Privileged Identity Management (PIM), separate admin accounts and standardized global policies, access to sensitive data was controlled on a role basis and the administrative burden was reduced.

Introduction of a clear usage concept for SharePoint and Microsoft 365

All previous file shares were reviewed, consolidated and transferred to a modern structure. The new filing logic is based on defined responsibilities, access groups and usage conventions - centrally controlled in SharePoint and integrated with Teams.

Optimization of the license and cost structure in Microsoft 365 & Azure

We have reassessed licenses, eliminated superfluous services and fully exploited the potential of Azure Credits. This not only created transparency regarding running costs, but also achieved a much more efficient use of licenses.

Device security and central management with Microsoft Intune

Following the structural realignment, we introduced Microsoft Intune to manage all end devices centrally. Security guidelines such as encryption, automatic updates and remote deletion in the event of loss were implemented in a standardized manner - with minimal support effort.

Consideration of regulatory requirements such as NIS2 and KRITIS

All relevant requirements were already taken into account during the technical implementation. This applied to internal documentation as well as risk mitigation measures, emergency plans and technical precautions to safeguard business-critical systems. As a result, the company is already well prepared for future requirements.

Training & enablement for employees

Finally, we conducted practical training sessions and provided training materials. This not only trained the internal team in dealing with the new structure, but also enabled them to support IT processes independently in the long term.

Results for the customer

Reduction of operational IT costs

> 0 %

End devices fully integrated into Intune

0 +

Further results:

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