Before the project began, there was no continuous monitoring of the systems. Errors such as expired SSL certificates, database failures or slow server responses were only noticed when users reported problems. This resulted in downtime, support costs and an increased risk of reputational damage.
The added value provided by jovoco was to create a self-hosted, GDPR-compliant solution that does not require any license costs and can be flexibly adapted to the existing IT environment. The system was designed to be expandable at any time and integrate notifications directly into the IT management’s usual communication channels.
The aim was to create a solution that could be controlled centrally by the IT management, as well as offering direct transparency to the individual specialist and business areas. This was intended to support a federated governance structure: Each unit can monitor its systems close to the business, while the IT management retains an overall view.
At the beginning, the objective was defined together with the IT management: to build a flexible, cost-efficient and lightweight monitoring solution that reliably detects failures, automates notifications and can be expanded at any time.
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